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  • Anticipating risks

    There is not a day without a crisis in the news. No sector or organization of any size is immune. Accidents, product failures, cyber attacks, social movements, financial difficulties… There are many scenarios, and it is essential to prepare for them and get the necessary tools to optimize your crisis communications for your different audiences when a sensitive situation arises.

    It is anticipation, preparedness, and thus the capacity to react that will allow a sensitive situation not to turn into a crisis.

  • Building your crisis communication together

    In the age of digital communication and the multiplication of exchanges, the stakes are constantly renewed, and the phenomena of crisis are accelerated and amplified.

    Effective monitoring can often quickly defuse potential crises, even in a context of constant change. However, a major crisis can appear unexpectedly (accident, health emergency…) and put the company or organization in a state of emergency, especially through social networks where unfiltered information gets amplified and can quickly become dangerous. Then, it’s essential to take the appropriate measures as soon as possible and master the basics of crisis communication.

Our offer

  • Monitoring and audit

    • Identify points of vulnerability likely to be reported by the media and prioritize them
    • Audit existing processes in case of crisis and update
  • Building a proof speech

    • Prepare key information on identified risks
  • Identify the spokespersons

    • Define the role of each actor in the organization in the case of a crisis
    • Define the messages to be addressed to the target influencers
  • Get ready and be responsive

    • Organize media training sessions to prepare you for speaking out in case of a crisis
    • Managing the crisis on the spot
    • Get training in crisis management and do simulations in real conditions
    • On-call response 7D/7
  • Protecting the business

    • Manage operations throughout the crisis
    • Define a crisis communication strategy
    • Manage media relations and social networks
    • Set up real-time monitoring

Talk to a crisis communication expert

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Jump in, train with our experts!

To be prepared for any eventuality, take part in our media training or public speaking sessions.

Our teams have designed training courses in media relations and influencers, social media, crisis communication, and public speaking. We thus make our 25 years of experience in media communication available to managers and their employees. Certifées Qualiopi, we are a renowned training organization, and our clients appreciate being able to turn to us to build tailor-made courses, listening to their skills and needs.

conseil communication de crise